Festive Shipping

FESTIVE
SHIPPING

we’re here to make sure you get those gifts in time!

ny update:

Please bear in mind that production and shipments will be much slower than normal in this weird little period between Christmas and New Year. There's sadly nothing we can do to mitigate that as our printers are working with a skeleton crew for a few days but equally, Royal Mail only have a few open days for dispatch and delivery before we get to the New Year shenanigans.Ā 

This does mean that our provided estimates may well be off and as ever, these are just estimates based on normal turnarounds. Things will start moving more normally towards the end of w/c 1st but even still, it'll be slower, so keep this in mind.

Okay cool, have fun, don't go too crazy and thanks for supporting us again this year šŸ™‚

OUR MAIN ADVICE, AS IS EVERY YEAR, IS TO PLEASE ORDER EARLY.

This is the first year for a while where there aren't any planned strikes during the festive period - whilst this is great news, this time of year will always bring delays made slightly more awkward given Christmas Day falls on a Monday and therefore there won't be standard delivery on the 24th and potentially lesser deliveries on the 23rd.

What's Our Main Chat

We never guarantee delivery by any date and hopefully that's made very clear across our site but please, please, please, don't wait until the last minute. There's not going to be anymore sales, special deals or benefits to waiting, you'll only risk taking the L the longer you wait.

That being said, we still have specific dates that act simply as guidance where, if ordered after, it's more unlikely that your order will arrive in time. These dates are either quoted by our printers or deduced by us based on Royal Mail's own official dates alongside our estimated processing times. We will state the dates below for all the different categories of items we sell but we can't stress enough, these are just guides and nothing is guaranteed.

UK ORDERS

  • Our official advised cut off date for print t-shirt delivery in time for Christmas is theĀ  DECEMBER 12th.
  • Our official advised cut off date for print hoodie/sweatshirt delivery in time for Christmas is DECEMBER 11th.
  • Our official advised cut off date for poster delivery in time for Christmas is DECEMBER 17th.
  • Our official advised cut off date for embroidery delivery in time for Christmas is DECEMBER 11th.

INTERNATIONAL ORDERS

  • Our official advised cut off date for international embroidery delivery in time for Christmas isĀ DECEMBER 4th.
  • Our official advised cut off date for International Tracked delivery in time for Christmas isĀ DECEMBER 6th.
  • International Standard orders placed in December are UNLIKELY TO ARRIVE IN TIME.

One final time for the people in the back, the above dates are NOT GUARANTEES. Of course it's totally possible that orders placed after this date will arrive in time but, it's simply not worth the risk.

We won't take kindly to order notes along the lines of "please delivery before Christmas" nor will weĀ appreciateĀ emails asking why an order hasn't arrived yet if you've left it late. We price our items affordably (+ totally free domestic shipping) with near non-existent margins on most products and the massive majority of our customers understand, appreciate and respect this, our business model and our production + shipping times. Don't be a grinch, be kind to us if you have any issues or questions, we're humans too and sometimes mistakes happen.

On that, our policy for items that are lost in transit by the courier is that we will not issue refunds and will instead, reprint + resend the item free of charge. This is not free of charge to us and 90% of the time leaves us in a massive deficit - again, please be understanding if this situation occurs with your order and allow us to rectify an issue that wasn't our fault. It sucks when things get lost but there's nothing we can do about it apart from fix it. Items can go missing in the post, especially around this time of year and it's yet another reason we encourage you to order well in advance so, in the unlikely event this happens, it allows us to resolve this for you in time.

Finally, sorry as ever for the attitude, Christmas brings a lot of new faces to the store and sometimes you have to be firm (and repetitive) to get the message across. We truly love each and every one of you that buys from us but are very overwhelmed at this time of the year. If everyone works together and plays by the advice, things should be as smooth as heck!

Okay enough, enjoy the holidays, thank you for yet another epic year and here's to another year of fresh deals, fresh clothes and fresh people

TFS xox

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