Charli xcx – Brat Neon Green Unisex Embroidered Sweatshirt

Shipping and Returns

We've maintained totally free domestic shipping since we opened in 2018 and have no plans of changing it. However, please bear in mind that, something that comes hand in hand with this is an expectation of patience - we're not talking drop shipping from overseas levels, just that, depending on when and what exactly you're ordering, items may take around a week (give or take) to get to you. It differs a lot depending on the product as for example, posters are dispatched the following business day whilst embroidered clothing is sorted in weekly batches + dispatched on a Friday.

During peak times, shipping speed may be effected and we always encourage you to order ahead of time if you're ever requiring the products for a certain date. Things can and will go wrong, whether our mistake, the couriers or even an incorrect address being entered on your end (it happens multiple times a week) - we'll forever be happy to fix these but, can't be relied upon to turn them around in miraculous timing even still. For more information and specifics, please see our Shipping Policy page.

We do not accept returns or exchanges as everything is made to order. Trust, if we could, we would but it's just simply not workable into our business model of offering industry low prices against an extremely vast amount of designs, colours and sizes being available. If ever there's an issue with what you've received, don't hesitate to reach out however, we make zero exceptions to this rule so please read up on our sizing information and, if you don't like this model, no worries, please order elsewhere as we rely on it to stay open for everyone else.