Christmas Shipping Information 2021
Christmas Shipping Information!
You thought last year was bad? Bruh, it’s gonna be mental this year, fr.
OUR MAIN ADVICE, AS IS EVERY YEAR, IS TO PLEASE ORDER EARLY.
This year is different than any before as we solely use Royal Mail to deliver our parcels and they are planning strikes throughout November with the potential for that to continue into December. We are in full support of the postal workers holding these strikes however, they are having a detrimental effect on parcel delivery times, backlogged mail and an increase in lost post. Therefore, we cannot stress enough to order early and so early it seems absurd.
We never guarantee delivery by any date and hopefully that’s made very clear across our site but please, please, please, don’t wait until the last minute. There’s not going to be anymore sales, special deals or benefits to waiting, you’ll only risk taking the L the longer you wait.
That being said, we still have specific dates that act simply as guidance where, if ordered after, it’s more unlikely that your order will arrive in time. These dates are either quoted by our printers or deduced by us based off Royal Mail’s own official dates alongside our estimated processing times. We will state the dates below for all the different categories of items we sell but we can’t stress enough, these are just guides and nothing is guaranteed.
- Our official advised cut off date for print t-shirt delivery in time for Christmas is TBC.
- Our official advised cut off date for print hoodie/sweatshirt delivery in time for Christmas is TBC.
- Our official advised cut off date for poster delivery in time for Christmas is TBC.
- Our official advised cut off date for domestic embroidery delivery in time for Christmas is DECEMBER 11th.
- Our official advised cut off date for international embroidery delivery in time for Christmas is NOVEMBER 21st.
- Our official advised cut off date for International Tracked delivery in time for Christmas is DECEMBER 7th.
- International Standard orders placed in December are UNLIKELY TO ARRIVE IN TIME.
One final time for the people in the back, the above dates are NOT GUARANTEES. Of course it’s totally possible that orders placed after this date will arrive in time but, it’s simply not worth the risk.
We won’t take kindly to order notes along the lines of “please delivery before Christmas” nor will we appreciate emails asking why an order hasn’t arrived yet if you’ve left it late. We price our items affordably (+ totally free domestic shipping) with near non-existent margins on most products and the massive majority of our customers understand, appreciate and respect this, our business model and our production + shipping times. Don’t be a grinch, be kind to us if you have any issues or questions, we’re humans too and sometimes mistakes happen.
On that, our policy for items that are lost in transit by the courier is that we will not issue refunds and will instead, reprint + resend the item free of charge. This is not free of charge to us and 90% of the time leaves us in a massive deficit – again, please be understanding if this situation occurs with your order and allow us to rectify an issue that wasn’t our fault. It sucks when things get lost but there’s nothing we can do about it apart from fix it. Due to the strikes, there is an increase in lost mail and it’s yet another reason we encourage you to order well in advance so, in the unlikely even this happens, it allows us to resolve this for you in time.
Finally, sorry as ever for the attitude, Christmas brings a lot of new faces to the store and sometimes you have to be firm (and repetitive) to get the message across. We truly love each and every one of you that buys from us but are very overwhelmed at this time of the year alongside navigating these extremely tough postal conditions. If everyone works together and plays by the advice, things should be as smooth as heck!
Okay enough, enjoy the holidays, thank you for yet another epic year and here’s to another year of fresh deals, fresh clothes and fresh people xoxTB